Do you want to be a part of an organization that impacts lives for the better? Are you organized and detail oriented? Are you passionate about supporting efforts to decrease early care and education issues that impact families? Do you believe that supporting the safety, well-being and healthy development of children in our community can occur in a variety of ways? Do you enjoy providing a high quality customer service experience to a diverse population?
If you answered yes to these questions, we would like to talk to you about joining our team as a full time Program Support Specialist. The Program Support Specialist is responsible for implementing services to families with children in order to determine eligibility for the Child Care Subsidy program. This includes processing Child Care Subsidy applications, interviewing clients and determining eligibility. The position is responsible for utilizing information collected from clients and ensuring data-entry and calculations are accurate when determining eligibility and parent fees.
The Program Support Specialist is also responsible for managing the agency’s early literacy programs. The Program Support Specialist is tasked with increasing and maintining enrollment in the Dolly Parton Imagination Library and managing all community events that are designed to enroll families in our programming, including the organization of a book sale fundraiser. The Program Support Specialist will work with three pediatric clinics to implement the evidence-based Reach Out and Read program and is responsible for recruiting and managing a small volunteer base.
All components of the work require an ability to effectively communicate and assist people of various backgrounds, interview potential clients, collect, compile and analyze data, and be knowledgable of community resources to better meet the needs of the families we serve. A high level of computer experience with Microsoft Office programs is required. Knowledge of rules andregulations governing child care in NC is preferred. Knowledge of NC Child Care Star-Rated Licensing Requirements is helpful. The Program Support Specialist should be able to organize and prioritize multiple tasks in a fast-paced, ever changing work environment.
A bachelor's degree or higher in Early Childhood, Elementary Education or a Human Service related field preferred, but a combination of experience will also be considered. Bi-lingual applicants are encouraged to apply.
Interested applicants must submit a resume, cover letter and a completed Smart Start Partnership for Children application. Position will be opened until filled.